ATON Desk: customer support on every channel, with an assistant that answers first
63.6% of it built.
Building7 of 11 done
What it is made of
- Chat with us on more channels: website chat now, Discord and Telegram nextBuilding
- Separate workspaces for other companies, ready for when ATON Desk opens to themBuilt
- Easier reading on long help and blog articles, with contents and what to read nextShipped
- ATON Desk now asks for your feedback each quarter, reminds owners when trials end and offers an at-risk playbookShipped
- ATON Desk gets a Support release, plus help pages and a privacy notice in five languagesShipped
- A public website for ATON Desk, in five languages, with a waitlist to joinShipped
- A support console for handling your conversations and requestsShipped
- An assistant in ATON Desk that answers from our help articles and hands over to a person when it can'tShipped
- A chat bubble on every page of our five sites, in each site's own coloursShipped
- ATON Voice: a phone line into ATON Desk with live translationNext
- ATON Relay drafts a reply for every conversation, ready for you to edit and sendNext